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    Troubleshooting

    6 articles

    FAQWhy am I seeing 'Notion isn't connected' or 'No database selected'?These messages mean NotionStats can't read your Notion data yet. Until Notion is connected and the workspace has a database, charts, milestones, and calendars can't be created. There are two different
    FAQWhy does my chart, milestone, or calendar say 'Not linked to any Notion database'?This message appears on a chart, milestone, or calendar card when the linked Notion database can no longer be accessed. The two most common causes are: The Notion database was deleted or moved to the
    FAQWhy are there no options when I try to select a Notion database?When the database dropdown inside the chart or milestone modal is empty, NotionStats has not received any databases from your Notion workspace yet. This usually happens for one of two reasons: You jus
    FAQMy Notion data isn't showing up or looks outdated. What should I do?NotionStats fetches data from Notion on demand. If a chart or calendar looks empty or out of date: Refresh the page to re-fetch data from Notion. Make sure the database is still shared with the Notion
    FAQI cancelled the Notion connection. What now?If you close or cancel Notion's consent screen, NotionStats brings you back to the workspace you started from and shows a Connection cancelled message with a Reconnect button. Nothing was changed. If
    FAQI connected a different Notion workspace and my charts show as disconnectedNotionStats shows You connected a different Notion workspace when the Notion workspace you just authorized isn't the one you connected before. Your existing workspaces, charts, calendars, and mileston